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Nevertheless we can't guarantee that the information on these pages is up-to-date, accurate and complete, or that they can be accessed without disturbance at any time.
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The European Commission has established an internet platform for online dispute resolution. This platform is a point of entry for out-of-court resolutions relating to contractual obligations of online sales contracts. You can get to that platform by following the link: ec.europa.eu/consumers/odr
The Infographics Group GmbH will not participate in a dispute settlement proceeding in front of a consumer arbitration board according to the German Consumer Dispute Resolution Act (VSBG).